Outage in OVHcloud

[SYD][Compute - Instance] - Instance incident notification

Resolved Major

December 08, 2025 - Started 4 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the SYD region. Here are some supplementary details : Start time : 08/12/2025 13:16 UTC Impacted Service(s) : Instances creation or edit is currently unavailable. Customers Impact : Customers are temporarily unable to create, edit, or delete instances. Instances that are already running continue to operate normally. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/08/2025 03:11PM

We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 08/12/2025 13:16 UTC
End time : 08/12/2025 14:54 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 4 months ago - at 12/08/2025 02:40PM

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the SYD region.

Here are some supplementary details :

Start time : 08/12/2025 13:16 UTC
Impacted Service(s) : Instances creation or edit is currently unavailable.
Customers Impact : Customers are temporarily unable to create, edit, or delete instances. Instances that are already running continue to operate normally.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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