Outage in OVHcloud

[GRA9][Network] - API latency incident notification

Resolved Minor

December 02, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA9 region. Here are some supplementary details : Start time : 02/11/2025 10:21 UTC Impacted Service(s) : API may be slow or responding some errors 500. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 12/02/2025 11:41AM

We are pleased to inform you that the incident affecting our Network offering has been resolved.

Start time : 02/11/2025 10:21 UTC
End time : 02/12/2025 11:38 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 5 months ago - at 12/02/2025 10:28AM

We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA9 region.

Here are some supplementary details :

Start time : 02/11/2025 10:21 UTC
Impacted Service(s) : API may be slow or responding some errors 500.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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