Outage in OVHcloud

[FR][Data & Analytics] - Data Platform Incident Notification

Resolved Major

April 30, 2026 - Started 9 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud's Data & Analytics platform in the FR region experienced a software issue that prevented customers from building APIs and applications for 6.4 hours on April 30, 2026. The incident began at 08:18 UTC and was resolved at 19:14 UTC, with the root cause identified as a software problem affecting the build functionality. Service was fully restored after teams mobilized to address the identified issue.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offering, which is causing temporary functionality issue in the FR region. Here are some supplementary details : Start time : 30/04/2026 08:18 UTC Impacted Service(s) : Builds of APP or API are temporarily unavailable. Customers Impact : Customers are temporarily unable to build API/APP. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud Data & Analytics || Data Platform

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/30/2026 07:24PM

We are pleased to inform you that the incident affecting our Data & Analytics offer has been resolved.

Start time : 30/04/2026 08:18 UTC
End time : 30/04/2026 19:14 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 9 days ago - at 04/30/2026 01:06PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offering, which is causing temporary functionality issue in the FR region.

Here are some supplementary details :

Start time : 30/04/2026 08:18 UTC
Impacted Service(s) : Builds of APP or API are temporarily unavailable.
Customers Impact : Customers are temporarily unable to build API/APP.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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