Outage in OVHcloud

[GRA][Storage] - Object Storage S3 incident notification

Resolved Major

April 28, 2026 - Started 11 days ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

OVHcloud's Object Storage S3 service in the GRA region experienced a major incident caused by a software issue from 10:25 to 11:30 UTC on April 28, 2026. Customers encountered 500/503 errors when attempting to download or upload objects to the storage service. The incident was resolved after 65 minutes once teams identified and fixed the underlying software problem.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Object Storage S3 offer on the specific region. Here are some supplementary details : Start time : 28/04/2026 10:25 UTC Impacted Service(s) : You may experience issues accessing your Object Storage S3 service. Customers Impact : Customers may experience issues downloading or uploading their objects due to 500/503 errors. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution.

Components affected

OVHcloud GRA

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 04/28/2026 11:39AM

We are pleased to inform you that the incident affecting our Object Storage S3 offer has been resolved.

Start time : 28/04/2026 10:25 UTC
End time : 28/04/2026 11:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 11 days ago - at 04/28/2026 11:22AM

We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Object Storage S3 offer on the specific region.

Here are some supplementary details :

Start time : 28/04/2026 10:25 UTC
Impacted Service(s) : You may experience issues accessing your Object Storage S3 service.
Customers Impact : Customers may experience issues downloading or uploading their objects due to 500/503 errors.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

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