Outage in OVHcloud

[GLOBAL][LocalZones] - Private Image incident notification

Resolved Minor

November 10, 2025 - Started 6 months ago - Lasted 16 days
Official incident page

Incident Report

We have determined the origin of the incident affecting our Public Cloud offering. Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/26/2025 06:16PM

We are pleased to inform you that the incident affecting our Public Cloud/Private image has been resolved.

Start time : 05/11/2025 15:40 UTC
End time : 05/11/2025 17:40 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 6 months ago - at 11/10/2025 04:37PM

We have determined the origin of the incident affecting our Public Cloud offering.

Here is detail for this incident :
Start time : 05/11/2025 15:40 UTC
Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones.
Customers Impact : Customers are temporarily unable to create images.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

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