Outage in OVHcloud

[GRA9][Network] - API Network incident notification

Resolved Major

February 27, 2026 - Started about 2 months ago - Lasted 40 minutes
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a network equipment failure that affected their API Network for Public Cloud services, including Data & Analytics and Managed Kubernetes Service in the GRA9 region. The incident lasted 43 minutes from 14:09 to 14:52 UTC on February 27, 2026, and was resolved after teams addressed the underlying network equipment issue.

We are currently experiencing an event affecting our API Network on our Public Cloud offer. Start time : 27/02/2026 14:09 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA9 OVHcloud GRA9 OVHcloud GRA OVHcloud GRA OVHcloud GRA OVHcloud GRA OVHcloud GRA OVHcloud GRA OVHcloud GRA OVHcloud GRA

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/27/2026 03:01PM

We are pleased to inform you that the incident affecting our Public Cloud offer has been resolved.

Start time : 27/02/2026 14:09 UTC
End time : 27/02/2026 14:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING about 2 months ago - at 02/27/2026 02:54PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/27/2026 02:47PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/27/2026 02:47PM

Our Data & Analytics offer is affected by this incident.

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING about 2 months ago - at 02/27/2026 02:35PM

Our Managed Kubernetes Service is also affected by this incident.

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING about 2 months ago - at 02/27/2026 02:31PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/27/2026 02:22PM

We are currently experiencing an event affecting our API Network on our Public Cloud offer.

Start time : 27/02/2026 14:09 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

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