Outage in OVHcloud

[EU-WEST-PAR][Storage] - Object Storage incident notification

Resolved Major

February 28, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud's Object Storage service in the EU-WEST-PAR region experienced a major outage from 09:00 to 15:30 UTC on February 28, 2026, causing 503 errors and preventing customers from uploading or downloading objects across all three availability zones (A, B, and C). The incident was caused by an unexpected underlying infrastructure malfunction and was resolved after approximately 6.5 hours of investigation and remediation efforts.

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the EU-WEST-PAR region. Here are some supplementary details : Start time : 28/02/2026 09:00 UTC Impacted Service(s) : Errors 503 Customers Impact : For these regions, you might have problems downloading or uploading their objects. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/28/2026 03:49PM

We are pleased to inform you that the incident affecting our Storage has been resolved.

Start time :28/02/2026 09:00 UTC
End time : 28/02/2026 15:30 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING about 2 months ago - at 02/28/2026 02:06PM

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 28/02/2026 09:00 UTC
Impacted Service(s) : Errors 503
Customers Impact : For these regions, you might have problems downloading or uploading their objects.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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