OVHcloud experienced a compute instance incident in the Graveline region where some instances became unreachable due to an unexpected underlying infrastructure malfunction. The incident lasted approximately 7 minutes, starting at 12:27 UTC and ending at 12:34 UTC on April 20, 2026. The issue was resolved and all affected instances were restored to normal operation.
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We are pleased to inform you that the incident affecting our Compute - Instance in GRA has been resolved.
Start time : 20/04/2026 12:27 UTC
End time : 20/04/2026 12:34 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.
Here are some supplementary details :
Start time : 20/04/2026 11:27 UTC
Impacted Service(s) : Some instances in the Graveline region are unreachable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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