[SBG5][Public Cloud] - API Incident Notifiaction

We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 05/03/2026 22:15 UTC
End time : 05/03/2026 00:00 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently investigating an incident affecting our offering, which is causing temporary issue in the SBG5 region.

Here are some supplementary details :

Start time : 04/03/2026 22:15 UTC
Impacted Service(s) : The API in the SBG5 region was temporarily degraded.
Customers Impact : For these regions, you might have issues to create, start, or manage your instances and create or attach new volumes. Your instances already running are not impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an event affecting our Compute - Instance offer.

Start time : 04/03/2026 22:15 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.