Outage in OVHcloud

[GRA11][Compute - Instance] - New instances creation/Network configuration incident notification

Resolved Minor

March 11, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A software issue in OVHcloud's GRA11 region prevented customers from creating new Public Cloud instances and modifying network configurations on existing instances for 2 hours and 35 minutes on March 11, 2026. The incident affected the Compute - Instance service from 17:00 UTC to 19:35 UTC and has been resolved.

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary functionality issue in the GRA11 region]. Here are some supplementary details : Start time : 11/03/2026 17:00 UTC Impacted Service(s) : Creation of new Public cloud instances and modification of network configuration is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances and modify network configurations of their existing instances. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA11

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/11/2026 07:36PM

We are pleased to inform you that the incident affecting our Compute - Instance in GRA11 region has been resolved.

Start time : 11/03/2026 17:00 UTC
End time : 11/03/2026 19:35 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING about 1 month ago - at 03/11/2026 06:49PM

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary functionality issue in the GRA11 region].

Here are some supplementary details :

Start time : 11/03/2026 17:00 UTC
Impacted Service(s) : Creation of new Public cloud instances and modification of network configuration is temporarily unavailable.
Customers Impact : Customers are temporarily unable to create new Public Cloud instances and modify network configurations of their existing instances.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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