Outage in OVHcloud

[GRA][Databases] - MongoDB Discovery incident notification

Resolved Major

March 12, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

Summary AI Generated

OVHcloud's MongoDB Discovery service in the GRA region experienced a major incident from March 10-13, 2026, caused by an underlying infrastructure malfunction and software issues. The incident prevented new service creation and management operations, while existing database services continued running but with degraded self-healing capabilities. The service was fully restored after 95.6 hours with ongoing monitoring to ensure stability.

We are currently investigating an incident affecting our MongoDB Discovery offering in the GRA Region. Here are some supplementary details : Start time : 10/03/2026 23:40 UTC Impacted Service(s) : New service creation and management operations are temporarily unavailable. Existing database services continue to run but may be impacted due to degraded self-healing capabilities. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/16/2026 09:09AM

We are pleased to inform you that the incident affecting our MongoDB Discovery offering has been resolved.

Start time : 10/03/2026 23:40 UTC
End time : 13/03/2026 09:00 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING about 1 month ago - at 03/13/2026 10:08AM

MongoDB Discovery offering has been fully restored since 13/03/2026 09:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/03/2026 23:40 UTC
Impacted Service(s) : New service creation and management operations were temporarily unavailable. Existing database services continued to run but might have been impacted due to degraded self-healing capabilities.
Root cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED about 1 month ago - at 03/12/2026 09:33AM

We are currently investigating an incident affecting our MongoDB Discovery offering in the GRA Region.

Here are some supplementary details :
Start time : 10/03/2026 23:40 UTC
Impacted Service(s) : New service creation and management operations are temporarily unavailable. Existing database services continue to run but may be impacted due to degraded self-healing capabilities.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Latest OVHcloud outages

[AP-SOUTH-MUM-1][Storage] - Block Storage incident notification - about 2 hours ago

[AP-SOUTH-MUM][Public Cloud] - LocalZone / CEPH / Compute Instance / Managed Kubernetes Service incident notification - about 11 hours ago

[AP-SOUTH-MUM][Containers & Orchestration] - Managed Private Registry incident notification - about 12 hours ago

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification - about 13 hours ago

[AP-SOUTH-MUM][Storage] - Object Storage S3 incident notification - about 15 hours ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook