Outage in OVHcloud

[GRA11][Containers & Orchestration] - MKS Incident Notification

Resolved Major

March 18, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud's MKS (Managed Kubernetes Service) in the GRA11 region experienced an incident that caused delays in creating new Octavia load balancers through the platform for 4.5 hours on March 18, 2026. Existing load balancers remained unaffected and continued to operate normally throughout the incident. The service was fully restored after teams identified and resolved the underlying issue.

We are currently investigating an incident affecting our MKS offering, which is causing temporary availability issue in GRA11. Here are some supplementary details : Start time : 18/03/2026 13:30 UTC Impacted Service(s) : The creation of new octavia loadbalancers through MKS may have delay. Customers Impact : No issue on existing loadbalancers. Root Cause : https://public-cloud.status-ovhcloud.com/incidents/4s4tt0lqmmk4 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA11

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/18/2026 08:34PM

We are pleased to inform you that the incident affecting our Containers & Orchestration has been resolved.

Start time : 18/03/2026 13:30 UTC
End time : 18/03/2026 20:08 UTC
Root Cause : https://public-cloud.status-ovhcloud.com/incidents/4s4tt0lqmmk4

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED about 1 month ago - at 03/18/2026 04:02PM

We are currently investigating an incident affecting our MKS offering, which is causing temporary availability issue in GRA11.

Here are some supplementary details :

Start time : 18/03/2026 13:30 UTC
Impacted Service(s) : The creation of new octavia loadbalancers through MKS may have delay.
Customers Impact : No issue on existing loadbalancers.
Root Cause : https://public-cloud.status-ovhcloud.com/incidents/4s4tt0lqmmk4
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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