OVHcloud experienced a major incident affecting compute instances in the BHS1 region from 18:16 to 19:21 UTC on March 19, 2026, caused by an unexpected underlying infrastructure malfunction. Some instances became unreachable, preventing customers from accessing and using their instances in that region. The incident was resolved after 65 minutes of downtime.
We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved.
Start time : 19/03/2026 18:16 UTC
End time : 19/03/2026 19:21 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region.
Here are some supplementary details :
Start time : 19/03/2026 18:16 UTC
Impacted Service(s) : Some instances in the BHS1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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