Outage in OVHcloud

[BHS1/3][Compute - Instance] - Some instances incident notification

Resolved Minor

March 24, 2026 - Started 5 days ago - Lasted 16 minutes
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a service disruption affecting some Public Cloud instances in the BHS1 and BHS3 regions from 21:07 to 21:15 UTC on March 24, 2026, caused by an unexpected underlying infrastructure malfunction. Customers were temporarily unable to access and use their instances in these regions during the 8-minute outage. The service was fully restored and monitoring continued to ensure stability.

Service has been fully restored since 24/03/2026 21:15 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 24/03/2026 21:07 UTC Impacted Service(s) : Some instances in the BHS1 and BHS3 regions were temporarily unreachable. Customers Impact : Some customers were temporarily unable to access and use their Public Cloud instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud BHS1 OVHcloud BHS3

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/24/2026 09:37PM

We are pleased to inform you that the incident affecting our Compute - Instance in BHS1 and BHS3 regions has been resolved.

Start time : 24/03/2026 21:07 UTC
End time : 24/03/2026 21:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING 5 days ago - at 03/24/2026 09:22PM

Service has been fully restored since 24/03/2026 21:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/03/2026 21:07 UTC
Impacted Service(s) : Some instances in the BHS1 and BHS3 regions were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Public Cloud instances in the specified regions.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

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