Outage in OVHcloud

[GRA/SBG][Storage] - Swift Object Storage incident notification

Resolved Major

March 25, 2026 - Started 4 days ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

OVHcloud's Swift Object Storage service experienced a major incident from 17:24 to 18:00 UTC on March 25, 2026, affecting the GRA and SBG regions. Customers encountered 498 errors when attempting to upload files via PUT requests to their PCS services. The incident was resolved after 36 minutes and was caused by a software configuration issue.

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the GRA/SBG. Here are some supplementary details : Start time : 25/03/2026 17:24 UTC Impacted Service(s) : The PUT request on the PCS services has been impacted. Customers Impact : Customers may encounter 498 errors when uploading files to their PCS services in GRA/SBG. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud SBG OVHcloud GRA

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/25/2026 06:34PM

We are pleased to inform you that the incident affecting our Storage has been resolved.

Start time : 25/03/2026 17:24 UTC
End time : 25/03/2026 18:00 UTC
Root Cause : This incident was caused by a software configuration.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 4 days ago - at 03/25/2026 06:17PM

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the GRA/SBG.

Here are some supplementary details :

Start time : 25/03/2026 17:24 UTC
Impacted Service(s) : The PUT request on the PCS services has been impacted.
Customers Impact : Customers may encounter 498 errors when uploading files to their PCS services in GRA/SBG.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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