Outage in OVHcloud
[GRA11][Compute - Instance] - Some instances incident notification
Resolved MinorIncident Report
Summary AI Generated
OVHcloud experienced a compute instance outage in the GRA11 region from 07:22 to 12:00 UTC on March 30, 2026, caused by an unexpected underlying infrastructure malfunction. Some instances became suddenly unreachable, preventing affected customers from accessing and using their instances in the region. The incident was resolved after 3.3 hours once teams identified the root cause and restored service.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in the specific region.
Here are some supplementary details :
Start time : 30/03/2026 07:22 UTC
Impacted Service(s) : Some instances are suddenly unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA11Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/30/2026 12:05PM
We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved.
Start time : 30/03/2026 07:22 UTC
End time : 30/03/2026 12:00 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
20 days ago - at 03/30/2026 08:50AM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in the specific region.
Here are some supplementary details :
Start time : 30/03/2026 07:22 UTC
Impacted Service(s) : Some instances are suddenly unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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