Outage in OVHcloud
[GRA9][Network] - Load Balancer incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud experienced a Load Balancer service disruption in the GRA9 region from 14:03 to 16:00 UTC on April 1st, 2026, caused by an unexpected underlying infrastructure malfunction. The incident prevented customers from performing load balancer management operations and caused temporary unavailability of the Load Balancer service in that region. The issue was resolved after approximately 1.2 hours once teams identified and fixed the infrastructure problem.
We are currently experiencing an event affecting our Load Balancer offer in GRA9.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA9Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/01/2026 04:05PM
We are pleased to inform you that the incident affecting our Network on our Load Balancer offer in GRA9 has been resolved.
Start time : 01/04/2026 14:03 UTC
End time : 01/04/2026 16:00 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
18 days ago - at 04/01/2026 03:06PM
We are currently investigating an incident affecting our Load Balancer offer, which is causing temporary availability issue in the GRA9 region.
Here are some supplementary details :
Start time : 01/04/2026 14:03 UTC
Impacted Service(s) : Load balancer in GRA9 region is temporarily unavailable.
Customers Impact : Some customers are temporarily unable to to perform load balancer management operations in GRA9.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
18 days ago - at 04/01/2026 02:54PM
We are currently experiencing an event affecting our Load Balancer offer in GRA9.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
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