Outage in OVHcloud

[EU-WEST-PAR][Storage] - Object Storage Incident Notification

Resolved Major

April 16, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud's object storage service in the EU-WEST-PAR region experienced a complete outage for 2.3 hours, causing customers to encounter 503 errors when attempting to access their storage. The incident affected all availability zones (EU-WEST-PAR-A, B, and C) and was caused by an unexpected infrastructure failure. The service was fully restored after teams investigated and resolved the underlying infrastructure issue.

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the PAR region. Here are some supplementary details : Start time : 16/04/2026 11:35 UTC Impacted Service(s) : The object storage service is temporarily unavailable. Customers Impact : Customers in the EU-WEST-PAR region may temporarily encounter 503 errors on their object storage. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 04/16/2026 03:08PM

We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 07/04/2026 11:35 UTC
End time : 16/04/2026 14:48 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 3 days ago - at 04/16/2026 12:56PM

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the PAR region.

Here are some supplementary details :

Start time : 16/04/2026 11:35 UTC
Impacted Service(s) : The object storage service is temporarily unavailable.
Customers Impact : Customers in the EU-WEST-PAR region may temporarily encounter 503 errors on their object storage.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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