Outage in OVHcloud
[BHS][Storage] - Storage Incident Notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's storage services in the BHS region experienced a major outage for 48 minutes on April 22, 2026, from 13:22 to 14:20 UTC. Customers encountered 503 errors and difficulties accessing their storage services due to an unexpected underlying infrastructure malfunction. The incident was resolved after teams identified and fixed the root cause.
We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in BHS.
Here are some supplementary details :
Start time : 22/04/2026 13:22 UTC
Impacted Service(s) : Customers may experience difficulties accessing their services.
Customers Impact : Customers may experience 503 errors in BHS region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/22/2026 02:42PM
We are pleased to inform you that the incident affecting our Storage has been resolved.
Start time : 22/04/2026 13:22 UTC
End time : 22/04/2026 14:20 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
17 days ago - at 04/22/2026 02:21PM
We have determined the origin of the issue affecting our Storage offer in BHS region.
Here are some supplementary details :
Start time : 22/04/2026 13:22 UTC
Impacted Service(s) : Customers may experience difficulties accessing their services.
Customers Impact : Customers may experience 503 errors in BHS region.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
17 days ago - at 04/22/2026 02:00PM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 04/22/2026 01:57PM
We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in BHS.
Here are some supplementary details :
Start time : 22/04/2026 13:22 UTC
Impacted Service(s) : Customers may experience difficulties accessing their services.
Customers Impact : Customers may experience 503 errors in BHS region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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