Outage in OVHcloud
[EU-WEST-PAR][Public Cloud] - Network connectivity issues notification
Resolved MinorIncident Report
Summary AI Generated
OVHcloud's Public Cloud service in the EU-WEST-PAR region experienced a network connectivity incident starting June 15, 2026 at 23:00 UTC, lasting approximately 39 hours. Nodes across availability zones A, B, and C suffered packet drops affecting communication with control planes and the internet, caused by an underlying infrastructure malfunction. The incident was resolved on June 17, 2026 at 14:25 UTC.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region.
Here are some supplementary details :
Start time : 15/06/2026 23:00 UTC
Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet.
Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-CTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/17/2026 02:44PM
We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.
Start time : 15/06/2026 23:00 UTC
End time : 17/06/2026 14:25 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
2 days ago - at 06/17/2026 01:23PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region.
Here are some supplementary details :
Start time : 15/06/2026 23:00 UTC
Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet.
Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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