Outage in OVHcloud

[EU-WEST-PAR][Public Cloud] - Network connectivity issues notification

Resolved Major

June 10, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a major network connectivity incident in the EU-WEST-PAR region from June 9, 2026 at 07:00 UTC to June 10, 2026 at 17:55 UTC, caused by an unexpected underlying infrastructure malfunction. Public Cloud nodes in the region experienced packet drops when communicating with control planes and the internet, causing customers to face temporary connectivity issues with their services. The incident was resolved after approximately 35 hours when OVHcloud teams restored the affected infrastructure.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region. Here are some supplementary details : Start time : 09/06/2026 07:00 UTC Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet. Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud PAR OVHcloud EU-WEST-PAR OVHcloud EU-SOUTH-MIL-C OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-C OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-C

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 06/10/2026 06:01PM

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 09/06/2026 07:00 UTC
End time : 10/06/2026 17:55 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 3 days ago - at 06/10/2026 03:20PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region.

Here are some supplementary details :

Start time : 09/06/2026 07:00 UTC
Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet.
Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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