Outage in OVHcloud

[GRA5/GRA7/GRA11][Compute - Instance] - Some instances incident notification

Resolved Major

June 06, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a major infrastructure failure that made some compute instances unreachable in the GRA5, GRA7, and GRA11 regions, preventing customers from accessing their instances in those locations. The incident was caused by an unexpected infrastructure failure and lasted approximately 2.6 hours from 15:06 to 18:55 UTC on June 6, 2026. The issue was identified and resolved by OVHcloud's technical teams, restoring full service to affected instances.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA region. Here are some supplementary details : Start time : 06/06/2026 15:06 UTC Impacted Service(s) : Some instances in the GRA5 - GRA7 - GRA11 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA5 OVHcloud GRA7 OVHcloud GRA11

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 06/06/2026 07:00PM

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 06/06/2026 15:06 UTC
End time : 06/06/2026 18:55 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 7 days ago - at 06/06/2026 04:28PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA region.

Here are some supplementary details :

Start time : 06/06/2026 15:06 UTC
Impacted Service(s) : Some instances in the GRA5 - GRA7 - GRA11 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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