Outage in OVHcloud
[SBG5][Storage] - Block storage incident notification
Resolved MinorIncident Report
Summary AI Generated
OVHcloud's Block storage service in the SBG5 datacenter experienced degraded performance for approximately 7 hours due to an unexpected infrastructure malfunction, starting at 00:50 UTC on June 10, 2026. Customers experienced increased latency, slower response times, and intermittent errors when accessing or managing their stored data. The service was restored by 07:10 UTC the same day after teams identified and resolved the underlying infrastructure issue.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block storage offer in SBG5.
Please find the details of this incident below :
Start time : 10/06/2026 00:50 UTC
Impacted Service(s) : Block storage service is experiencing degraded performance.
Customers Impact : Customers may experience increased latency, slower response times, or intermittent errors when accessing or managing data stored on the affected Block Storage.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud SBG5Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/10/2026 08:26AM
We are pleased to inform you that the incident affecting our Block storage offering has been resolved.
Start time : 10/06/2026 00:50 UTC
End time : 10/06/2026 07:10 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
3 days ago - at 06/10/2026 01:30AM
Service has been fully restored since 10/06/2026 01:26 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 10/06/2026 00:50 UTC
Impacted Service(s) : Block Storage service experienced degraded performance.
Customers Impact : Customers may have experienced increased latency, slower response times, or intermittent errors when accessing or managing data stored on the affected Block Storage.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
3 days ago - at 06/10/2026 01:25AM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block storage offer in SBG5.
Please find the details of this incident below :
Start time : 10/06/2026 00:50 UTC
Impacted Service(s) : Block storage service is experiencing degraded performance.
Customers Impact : Customers may experience increased latency, slower response times, or intermittent errors when accessing or managing data stored on the affected Block Storage.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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