Outage in OVHcloud
[EU-WEST-PAR][Storage] - Object storage incident notification
Resolved MinorIncident Report
Summary AI Generated
OVHcloud's Object Storage service in the EU-WEST-PAR region (zones A, B, and C) experienced degraded performance for approximately 20 hours, from August 3 at 18:00 UTC to August 4 at 13:51 UTC. Customers faced unusually high response times and increased Time to First Byte (TTFB) on GET and PUT requests across all storage operations. The incident was caused by a software issue and was fully resolved by August 4, 2026.
We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR.
Here are some supplementary details :
Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/05/2026 03:26PM
We are pleased to inform you that the incident affecting our Storage offering has been resolved.
Start time : 03/08/2026 18:00 UTC
End time : 04/08/2026 13:51 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
4 days ago - at 08/04/2026 02:43PM
Service has been fully restored since 04/08/2026 13:51 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Customers Impact : Customers are experiencing unusually high response times for GET and PUT requests, as well as increased Time to First Byte (TTFB).
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
4 days ago - at 08/04/2026 02:08PM
We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR.
Here are some supplementary details :
Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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