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Outage in OVHcloud

[AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notification

Resolved Major
August 05, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

On August 5, 2026, OVHcloud's AP-SOUTH-MUM-1 region experienced a major incident from 14:18 to 15:14 UTC, caused by an unexpected infrastructure failure. Compute instances and API services in that region suffered network disruptions affecting customer workloads. The issue was identified and resolved by OVHcloud's team within approximately one hour.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific AP-SOUTH-MUM-1 region. Here are some supplementary details : Start time : 05/08/2026 14:18 UTC Impacted Service(s) : Some instances or API services may temporarily experience network disruptions. Customers Impact : Some customers may temporarily experience network disruptions on their instances or API services Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud AP-SOUTH-MUM-1

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/05/2026 05:41PM

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 05/08/2026 14:18 UTC
End time : 05/08/2026 15:14 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 2 days ago - at 08/05/2026 03:11PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific AP-SOUTH-MUM-1 region.

Here are some supplementary details :

Start time : 05/08/2026 14:18 UTC
Impacted Service(s) : Some instances or API services may temporarily experience network disruptions.
Customers Impact : Some customers may temporarily experience network disruptions on their instances or API services
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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