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Outage in OVHcloud

[WAW1][Compute - Instance] - Some instances incident notification

Resolved Major
July 28, 2026 - Started 10 days ago - Lasted 9 minutes
Official incident page

Incident Report

Summary AI Generated

On July 28, 2026, from 17:06 to 17:12 UTC, an infrastructure malfunction caused some compute instances in OVHcloud's WAW1 (Warsaw) region to become unreachable. Affected customers were temporarily unable to access their instances for approximately 6 minutes. The issue was identified and resolved by 17:12 UTC, with full service restored shortly after.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific WAW1 region. Here are some supplementary details : Start time : 28/07/2026 17:06 UTC Impacted Service(s) : Some instances in the WAW1 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud WAW1

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/28/2026 05:21PM

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 28/07/2026 17:06 UTC
End time : 28/07/2026 17:12 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 10 days ago - at 07/28/2026 05:12PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific WAW1 region.

Here are some supplementary details :
Start time : 28/07/2026 17:06 UTC
Impacted Service(s) : Some instances in the WAW1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

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