Outage in OVHcloud
[SBG5][Public Cloud] - Managed Kubernetes Service incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's Managed Kubernetes Service in the SBG5 region experienced a 20-minute outage on October 13, 2026, from 15:00 to 15:20 UTC. The incident caused intermittent connectivity issues and errors when accessing the Kubernetes API Server, triggered by an unexpected underlying infrastructure malfunction. Service was fully restored by 15:20 UTC, with monitoring kept in place afterward to confirm stability.
We are currently experiencing an incident affecting our Managed Kubernetes Service offering in the SBG5 region.
The root cause has been identified.
Please find the details of this incident below :
Start time : 13/10/2026 15:00 UTC
Impacted Service(s) : Access to the Kubernetes API Server is temporarily unstable.
Customers Impact : Customers may experience intermittent connectivity issues or errors when accessing the Kubernetes API Server of their clusters located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud SBG5Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/13/2026 04:00PM
We would like to inform you that the incident affecting our Managed Kubernetes Service offering has now been resolved.
Please find the details of this incident below :
Start time : 13/10/2026 15:00 UTC
End time : 13/10/2026 15:20 UTC
Impacted Service(s) : Access to the Kubernetes API Server was temporarily unstable.
Customers Impact : Customers may have experienced intermittent connectivity issues or errors when accessing the Kubernetes API Server of their clusters located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
MONITORING
11 days ago - at 10/13/2026 03:46PM
We would like to inform you that our service has been fully restored as of 13/10/2026 at 15:20 UTC.
Monitoring is still in place to ensure long-term stability.
Please find the details of this incident below :
Start time : 13/10/2026 15:00 UTC
Impacted Service(s) : Access to the Kubernetes API Server was temporarily unstable.
Customers Impact : Customers may have experienced intermittent connectivity issues or errors when accessing the Kubernetes API Server of their clusters located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
11 days ago - at 10/13/2026 03:22PM
We are currently experiencing an incident affecting our Managed Kubernetes Service offering in the SBG5 region.
The root cause has been identified.
Please find the details of this incident below :
Start time : 13/10/2026 15:00 UTC
Impacted Service(s) : Access to the Kubernetes API Server is temporarily unstable.
Customers Impact : Customers may experience intermittent connectivity issues or errors when accessing the Kubernetes API Server of their clusters located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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