Outage in OVHcloud
[AP-SOUTH-MUM-1][Storage] - S3 Object Storage incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's S3 Object Storage in the AP-SOUTH-MUM-1 region experienced disconnections and 503 errors starting October 15, 2026 at 11:30 UTC, preventing customers from accessing, uploading, or retrieving stored objects. The incident was triggered by a separate underlying network incident and lasted approximately 3.5 hours, with full service restored by 15:05 UTC. The incident was formally closed on October 16, 2026, with monitoring kept active to ensure stability.
Service has been fully restored since 15/10/2026 11:35 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 15/10/2026 11:30 UTC
Impacted Service(s) : Disconnection and 503 errors observed on S3 Object Storage.
Customers Impact : Customers were temporarily facing disconnection and 503 errors when trying to access and use their objects located in AP-SOUTH-MUM-1.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud AP-SOUTH-MUM-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/16/2026 08:21AM
We are pleased to inform you that the incident affecting our Object Storage offering in AP-SOUTH-MUM-1 region has been resolved.
Start time : 15/10/2026 11:30 UTC
End time : 15/10/2026 15:05 UTC
Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
9 days ago - at 10/15/2026 03:28PM
We are currently experiencing an incident affecting our Object Storage offering in the AP-SOUTH-MUM-1 region.
The root cause has been identified.
Please find the details of this incident below :
Start time : 15/10/2026 11:30 UTC
Impacted Service(s) : S3 Object Storage is experiencing disconnections and 503 errors in the AP-SOUTH-MUM-1 region.
Customers Impact : Customers may experience disconnections and 503 errors when accessing, uploading or retrieving their objects stored in the specified region.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
9 days ago - at 10/15/2026 12:24PM
Service has been fully restored since 15/10/2026 11:35 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 15/10/2026 11:30 UTC
Impacted Service(s) : Disconnection and 503 errors observed on S3 Object Storage.
Customers Impact : Customers were temporarily facing disconnection and 503 errors when trying to access and use their objects located in AP-SOUTH-MUM-1.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz
We apologize for any inconvenience caused and appreciate your understanding.
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