Outage in OwnBackup

Customer Portal Emails sent in Error

Resolved Minor
March 29, 2023 - Started about 2 years ago - Lasted 4 minutes
Official incident page

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Outage Details

We identified unexpected behavior in emails sent from our Customer Portal - These are legitimate emails but were sent in error. Please ignore/delete these emails from portaladmin@portal.ownbackup.com with subject lines including "New Post:". We are working with our provider to prevent this and apologize for any confusion.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/29/2023 03:14PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 03/29/2023 03:11PM

We identified unexpected behavior in emails sent from our Customer Portal - These are legitimate emails but were sent in error. Please ignore/delete these emails from portaladmin@portal.ownbackup.com with subject lines including "New Post:".
We are working with our provider to prevent this and apologize for any confusion.

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