Outage in OwnBackup

No access to user interface across all regions

Resolved Major
May 04, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue where users are unable to access the Own platform.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/04/2025 01:03PM

This incident has been resolved.

MONITORING 6 months ago - at 05/04/2025 11:32AM

A fix has been implemented and we are monitoring the results

IDENTIFIED 6 months ago - at 05/04/2025 09:28AM

We have identified the root cause of this failure.
We are currently working on a fix

INVESTIGATING 6 months ago - at 05/04/2025 09:12AM

We are investigating an issue where users are unable to access the Own platform.

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