Outage in OwnBackup
No access to user interface across all regions
Resolved Major
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Outage Details
We are investigating an issue where users are unable to access the Own platform.
Components affected
OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User AccessLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/04/2025 01:03PM
This incident has been resolved.
MONITORING
about 1 month ago - at 05/04/2025 11:32AM
A fix has been implemented and we are monitoring the results
IDENTIFIED
about 1 month ago - at 05/04/2025 09:28AM
We have identified the root cause of this failure.
We are currently working on a fix
INVESTIGATING
about 1 month ago - at 05/04/2025 09:12AM
We are investigating an issue where users are unable to access the Own platform.
Latest OwnBackup outages
Own Recover for Dynamics - Backup Failures - 18 days ago
Archive Search - Performance degradation - about 1 month ago
Logging in through 'auth.owndata.com' currently redirects to the wrong page. Please log in through 'app.owndata.com'. - 3 months ago
Slow UI performance in App1 - 3 months ago
Services page might not be accessible for some users - 3 months ago
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