Major
April 1, 2026
April 2026: Degradation in email notification service
Detected
Apr 1, 2026 7:03 AM EDT
·
Resolved
Apr 1, 2026 11:05 AM EDT
·
Duration
about 4 hours
OwnBackup experienced a major degradation in their email notification service that lasted 4 hours. The incident affected users' ability to receive email notifications from the service. The team identified the root cause, implemented a fix, and monitored the resolution to restore normal email notification functionality.