Oxylabs Outage History

Oxylabs experienced degraded success rates as low as 36% for Google domain scraping across their Web Unblocker, Scraper APIs Real-Time, and Proxy Integration services. The issue affected users attempting to scrape Google websites through these services for 1.7 hours. The incident was resolved after investigation and remediation efforts.

Oxylabs experienced a major outage affecting their Residential Proxies North America entry point for approximately 5 minutes. The incident impacted users' ability to access residential proxy services through the North American infrastructure. The issue was investigated and resolved within the same timeframe.

Oxylabs experienced a major outage affecting their Residential Proxies Europe entry point for 6 minutes on April 28, 2026. The incident impacted users' ability to access residential proxy services through the European infrastructure. The service was fully restored after investigation and resolution efforts.

Oxylabs experienced a major outage affecting their Residential Proxies Asia entry point for 6 minutes on April 28, 2026. The incident impacted users' ability to access residential proxy services through the Asian infrastructure. The service was fully restored after investigation and resolution efforts.

Oxylabs experienced DNS resolution issues that caused connection failures for customers using Cloudflare DNS (1.1.1.1, 1.0.0.1), primarily affecting the Asia region with minimal impact to North America and Europe. The incident affected all residential proxy services across these regions and lasted approximately 140 hours. The issue was resolved, with customers able to work around the problem by switching to Google Public DNS during the outage.

Oxylabs experienced degraded performance across Realtime, Web Unblocker, and Proxy Integration services, with success rates dropping to 82% and response times increasing to an average of 28.97 seconds. The incident affected Web Unblocker and Scraper APIs Real-Time components for 18 minutes. The service has been fully restored and the incident resolved.

Oxylabs experienced a major outage affecting their Residential Proxies Europe entry point for 6 minutes on April 8th, 2026. The incident began at 05:49 UTC when the company started investigating the issue. The outage was resolved at 05:55 UTC, restoring full service to the European residential proxy infrastructure.

Oxylabs experienced a major service degradation affecting Web Unblocker, Scraper APIs Real-Time, and Proxy Integration, with success rates dropping to as low as 73% and response times increasing to an average of 24.86 seconds. The incident impacted multiple scrapers across these services for 48 minutes. The issue was resolved after investigation and monitoring efforts.

Oxylabs experienced degraded success rates across all integration methods for their Scraper APIs (Push-Pull and Real-Time) and Web Unblocker services due to performance issues with an internal infrastructure component. The incident affected multiple targets and lasted 34 minutes before being resolved. All affected services experienced reduced reliability during this period.

Oxylabs experienced a 3-hour outage affecting their Residential Proxies North America entry point. The incident was classified as minor and has been resolved. The service disruption impacted users' ability to access residential proxy services through the North American gateway.