Outage in P44

Disruption in Tracking Service (NA Region)

Resolved Minor
March 25, 2024 - Started 9 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with our TRACKING service for AIR, FTL and LTL. Users might not be able to create locations from Location Management UI or see the position updates of shipments for FTL, LTL and AIR. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Regards, Krunal Engineer, Customer Support
Components affected
P44 Tracking API P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/25/2024 04:42PM

Dear Valued Customer,

As per our monitoring, this issue stands completely resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Engineer, Customer Support

MONITORING 9 months ago - at 03/25/2024 11:59AM

Dear valued Customer,

Our engineering team has fixed this issue and Tracking services are now operational. We will continue to monitor the situation and provide you with the final update on priority.

Best regards,
Krunal
Engineer, Customer Support

INVESTIGATING 9 months ago - at 03/25/2024 10:46AM

Dear Valued Customer,

We are experiencing a disruption with our TRACKING service for AIR, FTL and LTL. Users might not be able to create locations from Location Management UI or see the position updates of shipments for FTL, LTL and AIR. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Krunal
Engineer, Customer Support

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