Outage in P44

Loading issue for Last Mile Tracking Page 1.0

Resolved Major
May 13, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing an issue with our Last Mile Tracking Page 1.0 (https://tracking.getconvey.com/), which may not be loading correctly for some users. Please note that Tracking Page 2.0 (https://track.getconvey.com) is functioning as expected. Our engineering team is actively investigating the issue and treating it as a top priority. We will share updates as soon as more information becomes available. As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards Riona Lobo Customer Support
Components affected
P44 Tracking Page P44 Tracking Page
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/13/2025 10:02AM

Dear Valued Customer,

As per our engineering team, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.

Regards,
Jayaraj BS
Operations Engineer, Customer Support

INVESTIGATING 2 days ago - at 05/13/2025 09:38AM

Dear Valued Customer,

Our Engineering Team is investigating this issue as a top priority, and we will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.

Best Regards
Guru Kotte
Customer Support

INVESTIGATING 3 days ago - at 05/13/2025 08:35AM

Dear Valued Customer,

We are currently experiencing an issue with our Last Mile Tracking Page 1.0 (https://tracking.getconvey.com/), which may not be loading correctly for some users. Please note that Tracking Page 2.0 (https://track.getconvey.com) is functioning as expected.

Our engineering team is actively investigating the issue and treating it as a top priority. We will share updates as soon as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Riona Lobo
Customer Support

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