Outage in P44

Delayed Shipment Updates for Ocean Visibility in North America

Major
September 07, 2025 - Started about 13 hours ago
Official incident page

Need to monitor P44 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including P44, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, We are currently experiencing a partial service disruption affecting our Ocean visibility platform in the North America production environment. Due to a delay in our data processing system, customers may see shipment and milestone updates appear several hours later than expected. Our team is actively working to resolve this issue and restore normal processing speeds as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to address the issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com. Best Regards, Customer Support
Components affected
P44 Track & Trace Web Application (CTT) P44 Track & Trace Engine P44 Track & Trace API P44 Tracking API P44 Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 09/08/2025 03:22AM

Dear Valued Customer,

Our engineering team is currently investigating a partial disruption to our Ocean Visibility platform in the North America environment. Shipment and milestone updates may be delayed by several hours. We appreciate your patience as we work to restore normal processing speeds as quickly as possible. We'll share more updates as we learn more.

We apologize for any inconvenience this may cause and appreciate your patience as we work to address the issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

INVESTIGATING about 13 hours ago - at 09/07/2025 06:46PM

Dear Valued Customer,

We are currently experiencing a partial service disruption affecting our Ocean visibility platform in the North America production environment. Due to a delay in our data processing system, customers may see shipment and milestone updates appear several hours later than expected. Our team is actively working to resolve this issue and restore normal processing speeds as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience as we work to address the issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best Regards,
Customer Support

Latest P44 outages

Ocean Tracking Updates Impact – Mediterranean Shipping Company (MSC) - 3 days ago
Service Outage Affecting All Products – North America Production - 5 days ago
Disruption in FTL Visibility service - 13 days ago
Delay in Ocean Shipment Position Updates (EU Region) - 29 days ago
Issue with Access Groups Movement - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook