Outage in P44

Movement Shipment Visibility – North America Production

Resolved Major
October 20, 2025 - Started about 19 hours ago - Lasted about 18 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing a service disruption impacting Movement Shipment Visibility within the North America Production environment. Customers may be unable to view or filter shipments in the Movement platform at this time. Our engineering team is actively investigating the issue and working diligently to restore full functionality as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the matter. project44 remains committed to delivering reliable and high-availability services to our customers.If you have any questions or require immediate assistance, please contact us at support@project44.com Best Regards Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/21/2025 01:54PM

Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and all services are now operating as expected. customers are able to view their shipments.

We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards
Customer Support

MONITORING about 19 hours ago - at 10/20/2025 08:55PM

Dear Valued Customer,

We’re pleased to inform you that the earlier global disruption affecting the Movement platform has been resolved. All services are now operating normally, and customers are once again able to view their shipments. Our team will continue to closely monitor the platform to ensure ongoing stability.

We sincerely appreciate your patience and understanding during this time. At project44, we remain dedicated to delivering reliable, high-availability services and a seamless experience for our customers.

If you have any questions or need further assistance, please don’t hesitate to contact us at support@project44.com.

INVESTIGATING about 19 hours ago - at 10/20/2025 08:23PM

Dear Valued Customer,

We are currently experiencing a service disruption impacting Movement Shipment Visibility within the North America Production environment. Customers may be unable to view or filter shipments in the Movement platform at this time.

Our engineering team is actively investigating the issue and working diligently to restore full functionality as soon as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the matter.
project44 remains committed to delivering reliable and high-availability services to our customers.If you have any questions or require immediate assistance, please contact us at support@project44.com

Best Regards
Customer Support

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