Disruption in LTL Rating via VOC - NA region

This incident has been resolved.

Dear Valued Customer,

The system has been restored and is now operating normally. Our team will continue to closely monitor the situation to ensure ongoing stability and performance, and we will provide further updates as the matter is fully resolved.

Regards ,
Customer support

Dear Valued Customer,

Our engineering team is continues to investigate the issue. We remain committed to resolving this matter as quickly as possible and will continue to provide timely updates as new information becomes available.

Regards ,
Customer support

Dear Valued Customer,

The issue has been identified, and our engineering team is actively working on a resolution. We will continue to keep you informed of any updates.

Regards ,
Customer support

Dear Valued Customer,

We are currently experiencing an issue affecting the LTL rating in VOC within the North America Production environment. Some users may experience increased latency and, in certain cases, request timeouts while attempting to access rating services. The issue is partially impacting the product's availability and our team is actively investigating to restore full functionality as quickly as possible.

We appreciate your patience and understanding as we work to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards ,
Customer support