Outage in Paazl

Slow API Response Paazl

Resolved Major
September 30, 2022 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating reports on a slow web service response from our servers. This can result in multiple problems, such as problems with generating labels or logging in to the platform. As soon as we have more information, we will report back.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/30/2022 07:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/30/2022 07:11AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/30/2022 06:56AM

We've identified the issue and are working on a solution.

INVESTIGATING about 2 years ago - at 09/30/2022 06:03AM

We are continuing to investigate this incident with highest priority.

Production environment is impacted, which can result in multiple problems, such as generating labels, logging in to the platform or initializing the checkout widget.

INVESTIGATING about 2 years ago - at 09/30/2022 05:24AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/30/2022 05:24AM

We are investigating reports on a slow web service response from our servers. This can result in multiple problems, such as problems with generating labels or logging in to the platform. As soon as we have more information, we will report back.

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