Outage in Paazl

Web app: HTTP Status 500 – Internal Server Error

Resolved Minor
October 03, 2025 - Started 10 days ago - Lasted 3 days
Official incident page

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Outage Details

For some carriers, it is currently not possible to create a new shipment or edit an existing shipment within the Paazl web app. This results in a page showing a HTTP Status 500 – Internal Server Error. We are aware of this situation and are actively working on a it. As a temporary workaround, we recommend using the API calls, which are not affected by this.
Components affected
Paazl Live Web Application
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/06/2025 10:28AM

The issue has been resolved. We thank you for your patience.

IDENTIFIED 10 days ago - at 10/03/2025 07:58AM

For some carriers, it is currently not possible to create a new shipment or edit an existing shipment within the Paazl web app. This results in a page showing a HTTP Status 500 – Internal Server Error.

We are aware of this situation and are actively working on a it. As a temporary workaround, we recommend using the API calls, which are not affected by this.

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