Outage in Paazl

Temporary Outage: 400 Bad Request from GET & Order overview, searching by reference, barcode or address details is temporarily unavailable

Resolved Major

January 13, 2026 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some customers are currently receiving an "400 Bad Request from GET" within their response and/or seeing within the Paazl web app the message "Order overview, searching by reference, barcode or address details is temporarily unavailable". We are currently investigating the root cause and will provide an update as soon as possible.

Components affected

Paazl Live Web Application Paazl Staging Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 27 days ago - at 01/13/2026 02:12PM

This incident has been resolved.

IDENTIFIED 27 days ago - at 01/13/2026 01:07PM

The issue has been identified and we are working on a solution.

INVESTIGATING 27 days ago - at 01/13/2026 11:57AM

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