Outage in Paazl
Temporary Outage: 400 Bad Request from GET & Order overview, searching by reference, barcode or address details is temporarily unavailable
Major
January 13, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Some customers are currently receiving an "400 Bad Request from GET" within their response and/or seeing within the Paazl web app the message "Order overview, searching by reference, barcode or address details is temporarily unavailable". We are currently investigating the root cause and will provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 01/13/2026 01:07PM
The issue has been identified and we are working on a solution.
INVESTIGATING
about 2 hours ago - at 01/13/2026 11:57AM
Some customers are currently receiving an "400 Bad Request from GET" within their response and/or seeing within the Paazl web app the message "Order overview, searching by reference, barcode or address details is temporarily unavailable". We are currently investigating the root cause and will provide an update as soon as possible.
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