Outage in Paazl
DHL Express: incorrect product code or no shipping labels
Resolved Minor
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Outage Details
We received reports of clients not being able to print shipping labels for DHL Express, options Economy Select and Express Worldwide. Is some cases, shipping labels are being printed, but with the incorrect product code.
We are looking into the issue with the highest priority.
Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 05/25/2021 03:22PM
This incident has been resolved.
MONITORING
about 4 years ago - at 05/25/2021 12:32PM
We found the issue and deployed a fix.
We adjusted several entries in our database. This has solved the issue immediately. We will keep monitoring incoming results.
Our apologies for the inconvenience.
INVESTIGATING
about 4 years ago - at 05/25/2021 10:08AM
We received reports of clients not being able to print shipping labels for DHL Express, options Economy Select and Express Worldwide. Is some cases, shipping labels are being printed, but with the incorrect product code.
We are looking into the issue with the highest priority.
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