Outage in Elavon

Fusebox Gateway Maintenance

Minor
November 05, 2025 - Started about 11 hours ago

Incident Report

Affected Service: Fusebox Gateway

Elavon will deploy a system update to the Fusebox production environment. Customers will continue to be able to utilize the Fusebox platform for transaction processing. While no customer impact is expected, customers that have not updated their certificate may experience errors when processing.

Customer Service Contact Information: 866-265-6225

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