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Outage in PagerDuty

Scribe Agent Unable to Join Calls

Resolved Minor
March 24, 2026 - Started about 6 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

PagerDuty experienced an incident where the Scribe Agent was unable to join calls across all service regions, affecting all customers using PagerDuty Advance. Users encountered errors when the Scribe Agent attempted to join calls, though event ingestion and incident notifications continued to function normally. The issue was resolved after 49 minutes.

We are monitoring an incident where all PagerDuty customers in all Service Regions are experiencing issues with Scribe Agent unable to join any calls. Impacted customers may see an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery are not affected....

Components affected
PagerDuty Advance

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