Outage in Pagero

Pagero Online - Delays in Document Delivery

Resolved Minor
January 23, 2025 - Started 13 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Pagero Online is experiencing some delays in the delivery of documents due to a higher workload between our services. Our teams have reassigned the available resources, so we are monitoring the pending delays and expect to diminish this queue shortly. We apologize for any inconvenience and will inform about any update as soon as possible. If you have any questions, please contact our Support team
Components affected
Pagero Online
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 01/23/2025 05:14PM

We have successfully processed the document acknowledgements queue, and all systems are operating normally.

We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team

MONITORING 13 days ago - at 01/23/2025 03:19PM

We continue our monitoring of the queue of document acknowledgements and will inform you as soon as we have further updates.

If you have any questions, please contact our Support team

MONITORING 13 days ago - at 01/23/2025 12:51PM

We are currently delivering documents without any delays. However, we are still monitoring the remaining queue of document acknowledgements.

We apologize for any inconvenience this may cause and will inform you as soon as we have further updates.

If you have any questions, please contact our Support team

MONITORING 13 days ago - at 01/23/2025 11:17AM

Our teams have reallocated resources to address the pending delays. The queue has already decreased, and we continue to keep a close watch. We will provide further updates as soon as more information becomes available.

If you have any questions, please contact our Support team

MONITORING 13 days ago - at 01/23/2025 10:12AM

Pagero Online is experiencing some delays in the delivery of documents due to a higher workload between our services.

Our teams have reassigned the available resources, so we are monitoring the pending delays and expect to diminish this queue shortly.

We apologize for any inconvenience and will inform about any update as soon as possible.

If you have any questions, please contact our Support team

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