Outage in Pagero

Pagero Online - Delays in document processing

Resolved Minor

February 16, 2026 - Started about 17 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We’re currently investigating reports of potential document processing delays in one or more services in Pagero Online that was identified at 8:30 CET. This is resulting in documents currently taking a long time to be processed and delivered. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team

Components affected

Pagero Online

Need to monitor Pagero outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 02/16/2026 12:07PM

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team

IDENTIFIED about 15 hours ago - at 02/16/2026 09:40AM

We have identified and resolved the cause of the issue.

We’re still working on processing a large queue of documents currently in processing and as such there are still delays for documents being delivered.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

INVESTIGATING about 17 hours ago - at 02/16/2026 08:28AM

We’re currently investigating reports of potential document processing delays in one or more services in Pagero Online that was identified at 8:30 CET.

This is resulting in documents currently taking a long time to be processed and delivered.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

Latest Pagero outages

Pagero Online - Degraded Performance on SFTP Server (ftp.pageroonline.com) - 8 days ago

Disturbances in the connection from KSeF - 11 days ago

Ongoing incident with webservices - 27 days ago

Statuses are not being processed - 3 months ago

Issue with Received Documents Tab - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook