Outage in Pagero
Pagero TMS - Partial outage for Mymo service
Resolved MajorIncident Report
We’re currently investigating reports of a potential outage in one or more services in Pagero TMS. We are working on identifying the cause and impact on customers.
The Mymo service are experiencing issues with generating shipments. We are currently investigating together with Mymo.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 06/10/2026 07:19AM
This incident has been resolved, affected components are back to normal.
MONITORING
5 days ago - at 06/05/2026 01:36PM
All of the missing shipments has been identified and resent.
We are still monitoring this matter.
INVESTIGATING
6 days ago - at 06/05/2026 07:48AM
We are still investigating this matter.
All new shipments since the fix will be processed, but we are still looking into some missing ones.
INVESTIGATING
6 days ago - at 06/05/2026 05:11AM
The fix solved the overall problem, but some old shipment are still missing.
MONITORING
7 days ago - at 06/04/2026 05:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 06/03/2026 02:18PM
We've found the root cause, and a fix is on it's way.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
IDENTIFIED
7 days ago - at 06/03/2026 12:55PM
We've found the root cause, and a fix is on it's way.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
INVESTIGATING
8 days ago - at 06/03/2026 11:25AM
The incident with Mymo is still ongoing and we are currently investigating together with Mymo.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
INVESTIGATING
8 days ago - at 06/03/2026 10:16AM
The incident with Mymo is still ongoing and we are currently investigating together with Mymo.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
INVESTIGATING
8 days ago - at 06/03/2026 09:10AM
The outages in Pagero Prepare has been resolved.
This was mainly an issue of delays within prepare.
The incident with Mymo is still ongoing and we are currently investigating together with Mymo.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
INVESTIGATING
8 days ago - at 06/03/2026 07:43AM
We’re currently investigating reports of a potential outage in one or more services in Pagero TMS. We are working on identifying the cause and impact on customers.
The Mymo service are experiencing issues with generating shipments. We are currently investigating together with Mymo.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.
If you have any questions, please contact our Support team
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