Outage in Pagero

On behalf of NIC (National Informatic Centre) in India

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have received information the E-Invoice and E-Way Bill services are currently unavailable due to an unexpected outage from NIC (National Informatic Centre). This issue is affecting all service providers nationwide in India. We, along with the partner, are closely monitoring the situation. We will promptly update you as soon as the services are restored. This is impacting the Indian flow only. If you have any questions, please contact our Support team
Components affected
Pagero Online
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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/28/2025 11:08AM

The outage at the National Informatics Centre (NIC) has been resolved, and all services have been fully restored. Our monitoring indicates that operations are proceeding as expected.

We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team

INVESTIGATING about 2 months ago - at 08/28/2025 08:13AM

We have received information the E-Invoice and E-Way Bill services are currently unavailable due to an unexpected outage from NIC (National Informatic Centre). This issue is affecting all service providers nationwide in India.

We, along with the partner, are closely monitoring the situation. We will promptly update you as soon as the services are restored.

This is impacting the Indian flow only.

If you have any questions, please contact our Support team

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