Outage in Pagero

Pagero Online - Potential outage

Resolved Minor
September 17, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently investigating reports of a potential outage in one or more services in Pagero Online that was identified at 13:00 CEST. We are working on identifying the cause and impact on customers. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team
Components affected
Pagero Online
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/17/2025 12:51PM

The incident affecting some Pagero Online services was caused by a network issue, which resulted in delays in document delivery for some customers. Our Support team has retriggered all impacted documents, and they have been correctly processed. The issue is now resolved, and all services are operating as expected.

If you have any questions, please contact our Support team

INVESTIGATING about 11 hours ago - at 09/17/2025 11:21AM

We’re currently investigating reports of a potential outage in one or more services in Pagero Online that was identified at 13:00 CEST. We are working on identifying the cause and impact on customers.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

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