Outage in Pagero

Delay in processing documents on LHDN due to site Maintenance

Resolved Minor
October 30, 2025 - Started 8 days ago - Lasted about 11 hours
Official incident page

Incident Report

Dear Customer, The Malaysian flow is undergoing an unannounced maintenance by the correspondent tax authority and some documents might be affected until this maintenance is finished. We're monitoring this closely and will share updates as we have them. Thank you for your patience and understanding.
Components affected
Pagero Online

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/31/2025 05:25AM

This maintenance has been resolved.

INVESTIGATING 8 days ago - at 10/30/2025 06:21PM

Dear Customer,

The Malaysian flow is undergoing an unannounced maintenance by the correspondent tax authority and some documents might be affected until this maintenance is finished.

We're monitoring this closely and will share updates as we have them. Thank you for your patience and understanding.

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