Outage in Pagero

Malfunction in Health OCR Order / Störung in der Health OCR Order

Major
November 07, 2025 - Started about 4 hours ago
Official incident page

Incident Report

Unfortunately there is a malfunction in the Health OCR Order transmission since 13:00 CET. We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status. If you have any questions, please contact our Support team ************************** Leider besteht seit 13:00 CET eine Störung in der Health OCR Order Auftragsübermittlung. Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team
Components affected
Pagero HBS OCR Order

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 11/07/2025 01:37PM

The root cause of the incident has been identified and a fix is being deployed.

INVESTIGATING about 4 hours ago - at 11/07/2025 12:19PM

Unfortunately there is a malfunction in the Health OCR Order transmission since 13:00 CET.

We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

If you have any questions, please contact our Support team

**************************

Leider besteht seit 13:00 CET eine Störung in der Health OCR Order Auftragsübermittlung.

Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

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